Terms & Conditions (Wholesale Focus)

(I Shivaji Bote This governs the commercial relationship, especially for your wholesale/OEM business.)

A. Orders and Customization

Quotation: All prices are provided via a formal quotation and are valid for [7] days.

Order Acceptance: Orders are only binding upon SoftDelight’s written acceptance and receipt of the required deposit (especially for custom OEM products).

Custom Specifications: For Private Label/OEM orders, the client must approve the final specification and artwork proof. No cancellations or returns are possible once this approval is given.

Tolerances: The client accepts standard industry trade tolerances for factors like quantity (+/- 10%), size, and GSM (basis weight).

B. Pricing and Payment

Invoicing: Invoices are issued upon shipment.

Payment Terms (Corporate/Hotels): Payment must be made within [21] days of the invoice date. We offer flexible options like Letters of Credit (LC) and Wire Transfers (TT) for large international and corporate clients.

Late Payment: SoftDelight reserves the right to charge interest on overdue amounts at a specified rate or the maximum permitted by applicable law.

C. Limitation of Liability

SoftDelight’s liability is strictly limited to the cost of the goods purchased. We are not liable for any indirect or consequential loss (e.g., loss of profits, business interruption).